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How zc444 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits via JazzCash, Easypaisa or Raast, and keep your account secure.

Account data protectionJazzCash & Easypaisa payment privacyCookie and device controlsYour right to request data removal
zc444 How zc444 Handles Your Personal Information
DATA HANDLING STANDARDS

Security, Retention and Your Account Rights

We apply account-level security measures across every layer of the platform — from the login OTP you receive on your registered mobile number to the encrypted channel that carries your Raast or Easypaisa payment data. The sections below cover our four core data commitments so you know exactly where you stand.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time.

Payment Data Security

JazzCash, Easypaisa and Raast transactions are passed over encrypted connections. We store only the reference number and amount — never your full wallet credentials or PIN.

Data Retention Period

Account records are kept for as long as your account remains active and for the period required by applicable law in Pakistan after closure. Financial records follow the retention schedule local regulation sets.

Requesting Changes or Deletion

You have the right to request a copy of your data, correct inaccuracies or ask for deletion where local law permits. Verification of your account identity is required before we action any request.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what personal data we hold on your account, correct an error, or ask us to delete information, our support team handles all privacy requests directly. Send your request through any of the channels below and include your registered account email so we can verify your identity before acting on the request.

Live Chat Start a live chat session from the account menu. Our support team can raise a privacy request on your behalf and confirm the steps we will take.
Email Support Write to our support address with your account details and the specific data request. We will acknowledge receipt and respond within the period local regulation allows.
Account Settings Some data preferences — such as marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Our Privacy Policy

The questions below cover what we hear most often from people reading this policy for the first time. If your question is not here, our support team can answer it directly through live chat or email.

We collect your name, contact number, email address and the payment method you choose — JazzCash, Easypaisa or Raast. We also log your device type and session activity for security checks.

We share only what a payment processor needs to complete your transaction. We do not sell your data. Disclosure to third parties happens only where local law in Pakistan requires it.

Send a data access request to our support team via live chat or email, including your registered account email. We will verify your identity and provide the information within the timeframe local regulation allows.

Yes. Submit a deletion request through support. Where local law requires us to retain financial records, those remain for the legally specified period. All other personal data is removed on confirmation.

Session cookies keep your login active during a visit. Analytics cookies help us understand which pages work well. You can turn non-essential cookies off in your browser settings without affecting your account access.

No. We never store your wallet PIN or full wallet credentials. Only the transaction reference number, amount and timestamp are logged on our side once a payment is confirmed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.